RSA Conference 2010: How to Secure News Coverage for Your IT Security Clients

Posted by Joe Franscella — 1-27-2010:

RSA Conference 2010 is here, that’s especially true if you’re in PR and you have an information security client that’s contracted with you to raise awareness for them at the show among media and bloggers. If you’re representing McAfee, Symantec, Cisco, RSA (EMC’s security division) or another mega IT security powerhouse, stop reading — you should be able to attract big ink and electrons based on their size alone. These companies have so many thousands of international customers and so many people dependent on their latest versions that journalists and bloggers owe it their loyal readers to keep them informed on their latest moves.

If, however, like most of us, you have a smaller client with news that is worthy of coverage but not necessarily able to compete with the biggies, don’t despair, there’s ample opportunity to get your clients the coverage they deserve and need.

If you are representing one of the smaller players in the market, there are a few steps you can take to secure them coverage, when pitching for a briefing remember to:

• Develop a story around your clients’ news that relates to common trends that will rise out of the conference. Does your clients’ news fit in with the cloud, social networking, Web 2.0, application vulnerabilities, the next wave of viruses, Obama’s plans for cybersecurity, protection of digital healthcare records?
• Start reaching out for briefings now, you may not be able to get what you’d otherwise like to during the actual show, but you may be able to do a fair amount of phone briefings leading up to it, thus ensuring that your client is part of roundups and other show-related features that publish.
• Consider making your announcements a week before the show. Breaking news leading up to the conference provides press and bloggers with an opportunity to write about developments outside of those they need to cover at the show itself. Enabling them to provide a wider variety of news and information to their readers while at the same time alleviating pressure on them to have to try and cover everything the week of the show may be of help to them.
• “Cyberthreats,” “Cybersecurity,” “Cyber-this and Cyber-that.” Remember, telling a writer that you clients’ new version and its features responds to cyberthreats, is a little ambiguous at best. When talking to the media and bloggers, specify the threat it defends against, “My client’s new feature was used by company Such-and-Such to thwart Conflicker, here’s how …,” is valid information that the information security community can actually use to improve the security environment — news a blogger or journalist could actually attract readers with.
• Consider responding to the RSA blogs. Chances are journalists and bloggers covering the show will, at some point, review at least some of these and possibly formulate ideas — if you’re client is on the ball with being part of these then you just might earn them a little play.
• Know what the journalist or blogger you are reaching out to covers; understand their beats. I know, I know — this little bit of direction can be as ambiguous as my thoughts on the use of the term “Cyberthreats.” What I mean by this, is that you should know a few basics prior to your approach: 1.) do they cover product announcements? 2.) do the vast majority of their articles include customer interviews? 3.) are they primarily focused on keeping up with the latest threats? 4.) are they channel-focused or vendor-focused? 5.) do you see any direct or inferred theme or pattern in their last five to six published articles? 6.) Do they rely on hard facts and information that comes out of surveys and other studies? If you have answers to these questions, then you’ll know what to bring them.

Hopefully, these tidbits of information will help you secure some of the coverage you’re on the hook for. They’re by no means full proof but they are based on what I’ve learned through experience over the past few conferences. Watch for my soon-to-publish survey results of journalists’ and bloggers’ top peeves when it comes to pitching them for RSA briefings.